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Francophone or bilingual agent – customer service & lotalty – trois-rivières

Gexel Telecom

C'est un Temps-Plein job à Trois-Rivieres, QC publiée le septembre 10, 2019.

FRANCOPHONE OR BILINGUAL AGENTS IN CUSTOMER SERVICE AND CUSTOMER LOYALTY You are DYNAMIC and dedicated to provide an excellent customer service?

We are looking for agents like you.

You will be responsible for providing an outstanding service to our client partner’s customers as well as all activities related to this service.

LOCATION: 1920 rue Bellefeuille, Trois-Rivières NEXT TRAINING: September 23rd 2019 OUR ADVANTAGES Social benefits (medication, dental, vision, life insurance plans) Several corporate benefits including 30% off on cellular packages et 20% with our client partner in telecommunication Work attendance bonus of 500$ for 6 months of continuous service Free parking and and beautiful terace with view over donwtown Trois-Rivières Referral bonus of 300$ (conditions apply) Possibility of cumulating additionnal days off Opportunities for growth, career and internal promotions A dynamic and welcoming team that will recognize your efforts daily Hourly wage of $13.50, a bilingualism bonus of 0.50$ Salary increase that can go up to 14.50$ per hour after you first year HERE IS AN OVERVIEW OF YOUR WORK DAY Answer professionally to incoming calls and establish a relationship of trust with customers Build customer loyalty with those who wish cancel or reduce their services Maximize all sale opportunities Work as a team to reach the objectives daily Perform various tasks related to the after sale service YOU ARE THE PERSON WE ARE LOOKING FOR BECAUSE YOU OFFER A permanent and full-time position A flexible availability Good communication skills Energy, diplomaty and good listening skills Good level of computer skills You are recognized for you excellent customer service?

Come meet us !

Caroline Fournier Talent Acquisition Advisor emploitroisrivieres@gexel.com Phone: 514-935-9300 ext 8919 No charge: 1-800-263-5161 ext 8919 By applying to GEXEL, you understand that, if an offer is made to you, it will be conditional on a background check, in accordance with GEXEL’s employment policies.

Background checks may include some or all of the following, depending on the nature of the position: SIN validation, work permit, employment checks, credit checks and criminal criminal checks related to the position being offered.

You will be informed during the hiring process of the verifications required by the position.

We thank you for your understanding and wish you good luck in this process.